Mobile SMS, WAP and WEB Marketing
Trying to reach out to your clients/customers? Is your database too large to contact them all cost-effectively? Would you like instant feedback? Could SMS deliver business services alongside eMail and paper methods? Do you want to go beyond simple SMS broadcasts?

ENGAGEsms could be the product for you. Our solution can be a two-way communication via SMS. Surveys, Opinion polls, customer feedback, Steering Panels, Data Build, WAP marketing ……

Our online application allows you to easily and securely create and deploy sophisticated marketing, including surveys. Our comprehensive designer toolset allows you can create new surveys, re-use existing ones, or use existing questions to create a new survey, as well as create information channels, data-build forms and competitions. We support routing in multi question surveys, ‘cyclic’ questions, the inclusion of info messages and a variety of response types.

• Panel Recruitment
• Rewards Management
• Field Researcher Management.
• Integration Between Services
• ‘Freephone’ in-bound text messages
• Built in “Workflow” – fully audit-trailed

Designed from the Outset to Allow “connection” to your applications.
With “middle-ware” connectors put in place, we can integrate fully with your own applications, such as CRM, with messages being sent to and results coming back directly from the application. Web publishing of the results in real-time can offer instantaneous feedback in a way that no other methods can Full training, consultancy and Support Services.

Installing a new service within your organisation requires careful thought. At Good4Business, we can offer full Consultancy services to help to integrate fully. We also offer on-site training of staff, not only in the operation, but also the Science of the design of surveys.

The Research Paradox – your users prefer to give feedback to you, not through a third-party!
We are constantly coming across new and novel ways to use our methodology as our customers begin to think differently for mobile research.

• Customer Satisfaction
• Tracking Studies
• Training feedback
• Product Usage
• Advertising Recall
• Omnibus Panels
• Customer Journey Tracking
• Diaries
• Opinion Polling
• Quant validation of Quality
• In Store Surveys

For more information on ENGAGEsms solutions email info@good4business.co.uk or call Jim Ward on 0775 6668444